MUNDO ÚNICO collects personal information in the following ways:
- When you provide your personal information directly.
- When you use our websites, applications and services.
- When we obtain it indirectly from you.
Personal information that you provide directly to us
In order to provide you with our products and services, we collect personal information directly from you in a variety of situations, including:
- When you subscribe to our newsletters
We will ask you to provide your name, email address and explicit consent to send you promotional information.
- If you are interested in registering for our referral, influencer or affiliate programs
- Referral Program:
The personal information collected about you as an "advocate" is name and email address. You may also submit your friend/referral's email address, but only in the event that you choose to share the referral via email. MUNDO ÚNICO does not use the email addresses provided by referred persons for any purpose other than to send them the offer.
- Influencer/insider program:
Personal information collected includes name, gender (optional), email address, social media account names, address, and phone number.
Personal information collected includes name, social media account names, and email address.
- If you create or update your account on our website
We will ask you to create a username and password. Your password will be encrypted at all times.
- When you make a purchase on our website
We will collect the personal information necessary to successfully complete your purchase. The information we require from you includes:
- order details, including products purchased and amounts charged;
- payment and delivery information, including payment method;
- order and purchase history;
- If a promotional code is applied, we will collect information related to the source and use of that promotional code.
- When you respond to one of our surveys
We will collect your contact information such as name, address, phone number, and email address, as well as demographic information such as gender.
- When you contact our Customer Service team
If you are making an inquiry about a transaction, our team will ask you to provide basic personal information such as name, email address, transaction number, billing and shipping address to validate your identity and then ask you for other types of personal information depending on the nature of your inquiry. For example:
- If you need assistance placing an order, our Customer Service team will ask you to provide your shipping address and credit card information.
- If you need to make a return or have a claim, our Customer Service team will ask you to provide your contact details and the details of your return or claim.
Personal information we collect when you use our websites, applications and services
There are different situations in which we collect your personal information through your use of our websites, applications and services. These include:
- Device information and website or app usage
It is important to us that our website continues to meet the needs of our customers. To help us continue to improve the online customer experience, we collect information about how you interact with the website or app, including:
- times the website or application was accessed;
- the pages that were viewed and for how long they were viewed;
- product searches;
- abandoned cars;
- the types of browsers or applications used to visit the website;
- how you arrived at the website (for example, via a third-party site or search engine);
- if there were performance issues such as slow speeds or crashes.
The collection of usage and device data depends on the settings of the devices used, as we collect this information primarily through cookies (you can review our cookie policies). We collect information about the devices used to access our site to ensure that the development of new features is accessible on all devices. The types of information collected about devices include IP address and operating systems.
Depending on the settings of your mobile or other device and whether you allow the disclosure of your location information, we collect location information through your device's IP address or through cookies.
Personal information we collect from other sources
We also collect personal information from other sources to continue to improve the customer experience on our website as well as our service levels. The sources we use for this purpose include:
- social media comments;
- comments through third-party sites, such as product ratings;
- search information, analytics and affiliate marketing providers.
Collection of personal information from children
UNIQUE WORLD (UNIQUE INTERIOR LLC) does not knowingly collect, nor does it desire, information from children. This website and its associated services are intended for individuals over the age of 16. If you are under the age of 16, please do not send us any personal information, including information such as your name, address, or email address.
In the event that we learn that we have collected information from a person under the age of 16, we will delete that information and terminate the relevant account, if applicable. If you are under the age of 16, we encourage you to speak with your parents or guardians regarding your use of the MUNDO ÚNICO website, applications, and services.