Shipping policy

 

YOUR SATISFACTION IS OUR PRIORITY!

We would like to inform you that due to internal processes it is possible that you may experience delays in the delivery of your orders. The service will be restored from Monday, October 7, 2024. We appreciate your understanding and patience as we work to improve our service. Your satisfaction is our priority and we are here to help you with any questions. If you have any questions or need assistance, please do not hesitate to contact us on +57 3116531625 by clicking here

MUNDO ÚNICO ships to a large part of the United States through the FedEx carrier, which guarantees security and coverage so that your purchase arrives at the address you want.
Delivery times
Delivery times will be informed at the time of selecting the destination city in the purchase process and will begin counting from the confirmation of payment, which will depend on the payment method used.
At the time of payment approval, you will receive an email with confirmation of the payment. To check the status of your purchase, you can go to mundounico.us/Account, where your purchase history will appear with its status.
You must keep in mind that:
Deliveries cannot be made at an exact time.
Delivery may be delayed due to weather, landslides, traffic, and other contractual developments reported by Fedex.
The product may be received and inspected by any adult who lives or is present at the place of delivery, for which the signature of the carrier's guide will be sufficient.
In case you have any concerns about the shipment or the product shows signs of damage or breakage in its packaging at the time of delivery, you must contact us through our customer service channels: Through our email info@mundounicostore.com, or also, through our website www.mundounico.us in the contact form.
Shipping cost
The shipping cost will be determined in each particular case depending on the origin, destination, weight and volume of the package.
This value will be calculated in the purchase process and will be informed to you at the time of settlement of the order, before you make the payment.
The cost of shipping the purchased merchandise may vary without prior notice, depending on the commercial conditions of our logistics operators and/or courier companies, increases or variations outside of MUNDO ÚNICO.
Shipments are made from the main warehouse, located in the city of Itagüí- Antioquia. (Colombia)
The calculation is done automatically and will be reflected in the checkout and you will always be informed before you make your payment.