MEDIA CASUAL SEVILLA AZUL

• For reasons of hygiene and because they are goods for personal use, exchanges or returns of intimate garments such as briefs, boxer shorts, swimming trunks or stockings are not accepted. (Law 1480 of the Consumer Statute).
• You have thirty (30) calendar days from the date of purchase or receipt of the product to make your change of outer garments such as: t-shirts, shorts, shorts, joggers, pajamas, jackets and shorts and long pants.
• Accessories such as: lotions, linen waters, candles and other products considered as accessories have no change.
• Products sold under the Outlets strategy, and last units have no change!
• For purposes of changing clothes that apply for this, you must contact our hotline directly via WhatsApp: +57 311 6531625 and/or through our email: info@mundounico.com.co
• If the reference you selected for the exchange is of lower value than the one purchased, an electronic voucher or voucher will be generated for the balance.
• If you want to exchange a product for a reference of greater value, you must assume and pay said difference.
• If there is no availability for the exchange, the value of the product will be delivered in a voucher or electronic voucher for a new purchase.
• Changes or returns of garments purchased through our website www.mundounico.com.co must be managed directly via WhatsApp: +57 311 6531625 and/or through our email: info@mundounico.com.co

• The guarantee is the obligation that MUNDO ÚNIC has towards buyers to guarantee quality, suitability, safety, good condition and functioning of the products offered. MUNDO ÚNIC offers a guarantee for a period of ninety (90) days from the receipt of the product by the buyer, and said time must be verifiable by means of invoice or registration in the system.
• For warranty changes to be made, it is required that the product present defects in manufacturing, quality or suitability in accordance with its characteristics, ordinary defects of the good for the purpose for which it was created; that is, that it has deficiencies in manufacturing, processing, defects in fabric and supplies, or that it is not entirely suitable for the use for which it is intended. The guarantee will not apply in case of the causes of exoneration determined in article 16 of law 1480 of 2011.
• In the case of replacement under warranty MUNDO ÚNIC has ten (10) business days following the moment in which the consumer makes available the good that is the subject of the request for effectiveness of the legal warranty. In the case of refund of money under guarantee MUNDO ÚNIC has fifteen (15) business days following the moment in which the consumer makes available the good that is the subject of the request for effectiveness of the legal guarantee. For any of the cases not contemplated by Law 1480 of 2011 or Decree 735 of 2013, MUNDO ÚNIC will carry out the operations within a maximum period of thirty (30) business days from the receipt of the product returned by the buyer, but There will be no compensation, interest or other items in favor of the buyer.
• If you wish to expand our information, consult the following link: https://mundounico.com.co/pages/terminos-y-condiciones